Dr Elisa Liberati Psychotherapist and Counselling Psychologist

Privacy

Privacy notice and data protection

Your privacy is very important to me, and you can be confident that your personal information will be kept safe and secure and will only be used for the purpose it was given to me.

I adhere to current data protection legislation, including the General Data Protection Regulation (EU/2016/679) (the GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

I am happy to talk through any questions you might have about this, and you can contact me at elisa_liberati@outlook.com.

‘Data controller’ is the term used to describe the person or organisation that collects and stores and has responsibility for people’s personal data. In this instance, the data controller is myself. I am registered with the Information Commissioner’s Office (C1380889).

The personal information I record

If you contact me through the form on this website, I will receive the information you choose to share: your name, email address and your message. Form messages are stored securely by my website host and forwarded to my email, and I use them only to reply to your enquiry.

During your initial consultations I will ask you to read and sign a counselling contract, and I will collect your personal information including: name, address, date of birth, telephone numbers, email address, GP details, and information relevant to your visit.

Data security (how I store your personal information)

I take the security of the data I hold about you very seriously. As such, I take every effort to make sure it is kept secure. I do this by:

  • keeping your personal information separately from any brief session notes that I may write;
  • using encrypted devices and password protected laptops, keeping usage to a minimum where reasonably possible, and deleting information appropriately;
  • minimising the amount of data I hold electronically;
  • holding no paper records.

If I become aware of any data breach, then I will inform you immediately. If you have any queries about any aspect of confidentiality and record-keeping, please discuss this with me.

Confidentiality

All sessions will be conducted in confidence. The date, time, session number and brief notes will be documented.

Confidentiality, in accordance with the UK General Data Protection Regulation 2016 (UK GDPR), will be maintained and applied to all records with the exception of the following:

  • when you have given your permission to share information, for example, for further research;
  • in cases where I have a duty to share information regarding (but not limited to) the following:
    • when compelled to give evidence by a court of law;
    • if it is considered there is a real possibility of harm to yourself or others, or in such instances when information is of such a gravity that confidentiality cannot be maintained, for example:
      • safeguarding adults (adult protection)
      • safeguarding children (child protection)
      • offences involving children under the age of 18
    • in cases of terrorism, fraud or money laundering.

Your permission

I will seek your express permission to:

  • contact you via your preferred method, and I will only leave a message with your consent;
  • share information outside of the above exceptions;
  • use anonymous details for professional development (case studies or training);
  • publish any research material such as case studies, including those using a pseudonym.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following way: if you have previously agreed to me using your anonymous personal information for professional development purposes, you may change your mind at any time by emailing me at elisa_liberati@outlook.com.

You may request details of personal information that I hold about you under the UK General Data Protection Regulation 2016 (UK GDPR). If you would like a copy of any stored personal information, please write to me at the above email address.

I will not sell, distribute, or lease your personal information to third parties unless I have your permission or am required by law to do so.

I aim to keep all personal data up to date. If you believe that any information I am holding about you is incorrect or incomplete, please write to me as soon as possible at the above address and I will promptly correct any information found to be incorrect.